Usually, it is springtime or early summer when this question gets asked. With slow production and many, many backorders, it is very difficult to keep everyone in the loop all the time. We are working on a web-based solution for this however for now this is done the old school way, we actually call you when we have your order ready to be either picked up in-store or to set the delivery time with you. By all means, you can call us however we would prefer you send an email with your order number and we can get back to you with the order status.