Skip to Content

FAQ

Top questions answered

In this section, you can address common questions efficiently.


We provide a wide range of livestock equipment. Most items are found on our website E-Commerce platform however if you are in need of custom penning or handling systems, livestock transport solutions, custom feeding systems, custom gates or panels, or other custom project needs then please reach out to us through our contact us page.

While we focus primarily on manufacturing and supplying  high-quality livestock equipment, we can recommend trusted partners or provide guidance on installation. Please inquire about specific services during your project consultation.

We offer a 30-day return policy for all products. Items must be in their original condition, unused, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.

YES. All the galvanized stock tanks in both round end and round come with a 3/4" NPT drain plug on the side that is about 1/2" from the bottom. It can be removed using a 3/8" square ratchet or needle nose pliers. 

Order Management:

  • View Order History: You can see a list of all past orders, including details like order date, order number, and total amount.
  • Track Order Status: Check the current status of your order (e.g., "Confirmed," "Processing," "Shipped," "Delivered").
  • View Order Details: See the items you ordered, quantities, prices, and any applied discounts.
  • Reorder: You can quickly reorder items from a previous order.
  • Download Invoices: Access and download PDF versions of your invoices.

Account Management:

  • Update Profile Information: Update your name, email address, phone number, and other personal details.
  • Manage Addresses: Add, edit, or delete billing and shipping addresses.
  • Change Password: Update your account password.
  • Manage Payment Methods: Save and manage your credit card or other payment information for faster checkout.
  • Manage Subscriptions: If you have any recurring subscriptions, they can be managed from your account (e.g., update payment information, change the subscription plan, or cancel the subscription).

Communication:

  • View Messages: See your history of communications with the store (e.g., support tickets, order updates).
  • Submit Support Tickets: Contact our customer support with questions or issues.

Other:

  • Wishlists: Create and manage wishlists of products you want to save for later.
  • Product Reviews: Write reviews and ratings for products you have purchased.
  • Downloadable Products: Access and download any digital products you have purchased (e.g., ebooks, software).